ZEN - Black Mamba

You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Worldwide shipping is free for every purchase order with no purchase cost limits.

However, we are not responsible for any taxes and import costs once the items have been shipped to the customer. By purchasing our products, the customer responsibly agrees that he will pay any fees, taxes and import costs provided for by the customs policies of the country where the product was shipped.In the same way, we are not responsible for delays in delivery times to the customer due to customs checks in the country where the product was shipped or if the customer does not pay the fees, taxes and import costs that may be requested by the policies customs of the country where the product was shipped.

Your order will be delivered within 20 working days.
Contact us at the email address zensunstyle@gmail.com and we will send you the tracking code number of the shipment.

Our products are protected by a 2-year warranty for manufacturing defects. This covers the materials used and the manufacturing defects. This does not cover breakage, cracks, scratches and modifications due to improper use of the accessories.

To activate your warranty, you have to communicate the presence, description and photo of the defect, within two months of their discovery, by sending an email to contact@zen.store and we will take care of you.